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Frequently asked questions

What is not covered under the Lifetime Service Care cost?

Additional service / repair items which are not itemised within the relevant “maintenance schedule” specified for the relevant service interval are not covered for the published price.  These include:


(a)      any item identified as requiring additional maintenance due to particular, demanding or severe driving conditions (as described in the vehicle’s Service Passport), vehicle misuse or abuse or driver negligence;

(b)      any item requiring maintenance that has been modified from the original manufacturer;

(c)      any item requiring service or replacement as a result of wear & tear and consumable items requiring periodic maintenance or replacement such as;

- Brake Fluid
- tyres;
- brake pads & rotors, clutch components;
- wheel alignments, rotation & balances;
- batteries;
- wiper blades / rubbers;
- pollen (A/C) filters; and
- fuses, light bulbs and the like;

(d)     any fluids not specified within the normal scheduled maintenance, use of non-recommended, inappropriate or dirty fuel, oils, fluids, lubricants, coolants, refrigerants or water;

(e)      additional maintenance due to the fitment or use of non-genuine parts or non-genuine accessories; 

(f)      repair of accident damage to any component of the vehicle necessitating additional maintenance;

(g)      adjustments not specified within the normal scheduled maintenance; 

(h)      multi (catch up) servicing. 


To see the full terms and conditions of the Hyundai Lifetime Service Care Program, please visit http://www.hyundai.com.au/owners/terms select Lifetime Service Care then Terms and Conditions.

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