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Frequently Asked Questions

When do I return to a Participating Hyundai Dealer for a Scheduled Maintenance Service under the Lifetime Service Care Program?

Each eligible vehicle is entitled to a Scheduled Maintenance Service within a service “window” for the relevant service interval.  Eligible vehicles presented for a Scheduled Maintenance Service outside the window applicable for that service interval will not be eligible for that Scheduled Maintenance Service under the Lifetime Service Care Program. 

 

Windows - Passenger, SUV and light commercial vehicles (excluding Veloster SR Turbo & Sonata Turbo)

Scheduled Maintenance Services for passenger, SUV and light commercial vehicles (excluding Veloster SR Turbo & Sonata Turbo) under the Lifetime Service Care Program can be carried out at either:  

  • +/- 6 months of the scheduled date/timeframe for the service; or
  • +/- 7,500km of the scheduled distance travelled for the service,

which ever occurs first.  Refer to the Service Passport for the intervals applicable to your Hyundai vehicle. 

 

Windows - Veloster SR Turbo & Sonata Turbo

Scheduled Maintenance Services for Veloster SR Turbo & Sonata Turbo under the Lifetime Service Care Program can be carried out at either: 

  • +/- 3 months of the scheduled date/timeframe for the service; or
  • +/- 3,750km of the scheduled distance travelled for the service,

whichever occurs first.  Refer to the Service Passport for the intervals applicable to your Hyundai vehicle.

 

To see the full terms and conditions of the Hyundai Lifetime Service Care Program, please visit http://www.hyundai.com.au/owners/terms select Lifetime Service Care then Terms and Conditions

 

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