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Frequently asked questions

What if I miss a Scheduled Maintenance Service, am I still entitled to the Lifetime Service Care price?

Each eligible vehicle is entitled to a Scheduled Maintenance Service within a service “window” for the relevant service interval. Customers are responsible for presenting their eligible vehicle to a Participating Hyundai Dealership. Eligible vehicles presented for a Scheduled Maintenance Service outside the window applicable for that service interval will not be eligible for that Scheduled Maintenance Service under the Lifetime Service Care Program.

The Lifetime Service Care Program is not available for servicing of an eligible vehicle at both a vehicle’s specified kilometres and the corresponding time interval separately.

Windows - Passenger, SUV and light commercial vehicles (excluding our Petrol Turbo range)

Scheduled Maintenance Services for passenger, SUV and light commercial vehicles (excluding our petrol turbo range) under the Lifetime Service Care Program can be carried out at either:

  • +/- 6 months of the scheduled date/timeframe for the service; or
  • +/- 7,500km of the scheduled distance travelled for the service,

whichever occurs first. Refer to the Service Passport for the intervals applicable to your Hyundai vehicle.

Windows - Petrol Turbo Range

Scheduled Maintenance Services for Veloster SR Turbo & Sonata Turbo under the Lifetime Service Care Program can be carried out at either:

  • +/- 3 months of the scheduled date/timeframe for the service; or
  • +/- 3,750km of the scheduled distance travelled for the service,

whichever occurs first. Refer to the Service Passport for the intervals applicable to your Hyundai vehicle.

You can find out more about our Lifetime Service Care program by viewing the full Terms and Conditions.

 

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