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Frequently asked questions

What is not covered under the Lifetime Service Care cost?

Additional service/ repair items which are not itemised within the relevant “maintenance schedule” specified for the relevant service interval are not covered for the published price. These include:

(a) any item identified as requiring additional maintenance due to particular, demanding or severe driving conditions (as described in the vehicle’s Service Passport), vehicle misuse or abuse or driver negligence;
(b) any item requiring maintenance that has been modified from the original manufacturer;
(c) any item requiring service or replacement as a result of wear & tear and consumable items requiring periodic maintenance or replacement such as;

  • Brake Fluid
  • tyres;
  • brake pads & rotors, clutch components;
  • wheel alignments, rotation & balances;
  • batteries;
  • wiper blades / rubbers;
  • pollen (A/C) filters; and
  • fuses, light bulbs and the like;

(d) any fluids not specified within the normal scheduled maintenance, use of non-recommended, inappropriate or dirty fuel, oils, fluids, lubricants, coolants, refrigerants or water;
(e) additional maintenance due to the fitment or use of non-genuine parts or non-genuine accessories;
(f) repair of accident damage to any component of the vehicle necessitating additional maintenance;
(g) adjustments not specified within the normal scheduled maintenance;
(h) multi (catch up) servicing.

You can find out more about our Lifetime Service Care program by viewing the full Terms and Conditions.
For information about Hyundai iCare Lifetime Service Plan costs and inclusions visit Get a Service Quote.

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