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Frequently asked questions

When do I return to a Participating Hyundai Dealer for a Scheduled Maintenance Service under the Lifetime Service Care Program?

Each eligible vehicle is entitled to a Scheduled Maintenance Service within a service “window” for the relevant service interval. Eligible vehicles presented for a Scheduled Maintenance Service outside the window applicable for that service interval will not be eligible for that Scheduled Maintenance Service under the Genuine Service Plan Program.

Windows - Passenger, SUV and light commercial vehicles (excluding Veloster SR Turbo & Sonata Turbo)

Scheduled Maintenance Services for passenger, SUV and light commercial vehicles (excluding Veloster SR Turbo & Sonata Turbo) under the Genuine Service Plan Program can be carried out at either:

  • +/- 6 months of the scheduled date/timeframe for the service; or
  • +/- 7,500km of the scheduled distance travelled for the service,

whichever occurs first. Refer to the Service Passport for the intervals applicable to your Hyundai vehicle.

Windows - Veloster SR Turbo & Sonata Turbo

Scheduled Maintenance Services for Veloster SR Turbo & Sonata Turbo under the Genuine Service Plan Program can be carried out at either:

  • +/- 3 months of the scheduled date/timeframe for the service; or
  • +/- 3,750km of the scheduled distance travelled for the service,

whichever occurs first. Refer to the Service Passport for the intervals applicable to your Hyundai vehicle.

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