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Frequently asked questions

How can I deactivate my account if I decide to sell my car?

If you’re selling your vehicle, it’s important to deactivate Bluelink services. Here’s how:

  1. Reset to factory settings: Go to ‘Bluelink’ in your vehicle’s infotainment system settings, select ‘Deactivate Bluelink’, and reset to factory settings.

  2. Terminate your Bluelink subscription: If your smartphone is connected to the vehicle, open the Bluelink App, go to ‘My Account’, and select ‘Terminate My Account’.

For more information, you can refer to the Bluelink manual or the new owner can also contact Hyundai at 1800 186 306 with any questions.

When selling your vehicle, inform the new owner about the following:

  • The vehicle is equipped with a Bluelink device (connected modem).

  • The remaining term of the Complimentary Period, if applicable.

See all frequently asked questions