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Frequently Asked Questions
Bluelink
Troubleshooting
- What is the SOS emergency service?
- How do I deactivate Bluelink?
- What is a VIN/Chassis number and where can I find it?
- I’m having trouble using Bluelink. Who can I contact?
- Can I turn off push notifications?
- Will Hyundai notify me of changes to the Privacy Policy or Terms of Service?
Ownership
- What is the stolen vehicle tracking and immobilisation?
- Whose responsibility is it to deactivate the Bluelink account when selling a car?
- I’ve sold my Hyundai but forgot to disconnect my Bluelink account. Can I do it remotely?
- Can the previous owner continue tracking the car if they don’t deactivate their account?
- I’ve purchased a used Hyundai and the previous owner’s Bluelink account is still connected. How do I disconnect it?
- How can I deactivate my account if I decide to sell my car?