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Frequently asked questions

Whose responsibility is it to deactivate the Bluelink account when selling a car?

It’s the current owner’s responsibility to deactivate their Bluelink account before selling the vehicle. Here’s how:

  1. Reset Bluelink to factory settings via the infotainment system under ‘Settings’ > ‘Bluelink’.

  2. If your smartphone is connected, cancel your Bluelink subscription in the Bluelink App under ‘My Account’ by selecting ‘Terminate My Account’.

For more info, refer to the Bluelink User Manual or the new owner can contact Hyundai at 1800 186 306 for help.

Make sure the new owner knows the vehicle has a Bluelink device and direct them to the Bluelink User Manual. Also, you should inform them of the remaining term of the Complimentary Period (if any).

See all frequently asked questions